What are the minimum hardware and software requirements?

To run CloudMeeting, make sure your system meets the following requirements:

Computer:
400 MHz Pentium w/MMX or greater
64 MB of RAM
40 MB of available hard disk space

In addition, make sure your computer has a sound card (if you use an analog headset) and a video card with these capabilities:

DirectX 2.0 support
800 x 600 24-bit color

Software:
Windows 2000, Millennium (Me), or XP
Internet Explorer 5.5 (or greater)

What kind of camera can I use with CloudMeeting?

CloudMeeting works with most PC video cameras that support a 320 x 240 image in the following display formats:

o 256 Color (8-bit Palette)
o 16-bit Color (RGB16, RGB555 or RGBH)
o 24-bit Color (RGB24, RGB888 or RGBT)
o YUV12
o I420
o 16 Shades of Gray or 64 Shades of Gray

What kind of web camera do you recommend?

For the best video experience, we strongly recommend the following web cameras:

o Logitech Quickcam Pro 4000 USB
o Logitech Quickcam for Notebooks Pro
o Logitech Quickcam Zoom
o Logitech Quickcam for Notebooks Pro

Please go to the Headsets and Webcams section of the CloudMeeting Info Center on our home page for a thorough orientation.

I am having problems installing my web camera software, or would like to take snapshots or videos.  What do I do?

Our best advice is to be sure you have removed other web camera software drivers before you install your new camera, and note that most webcams ask that you plug in the camera only after installing the software.  Please visit your web camera's support page:

Creative Labs

Ezonics EZCam Support

Intel PC Camera Pack

Logitech

Philips Vesta

Do I need a microphone or camera to use CloudMeeting?

You don't need a microphone or camera to take advantage of CloudMeeting or participate in a conference. You can use the secure CloudMessenger independent of any conference, and use conference text messaging at the same time you watch and listen to the other participants in a meeting.

Is there some CloudMeeting client for Mac or others Apple’s computers?

CloudMeeting not have a native client for Mac computers from Apple, so in order to run CloudMeeting on a Mac you need to purchase and install a third-party Windows simulation software like Parallels Desktop for Mac (see http://www.parallels.com/en/products/desktop/ - US$79.99), which allows you to run any and all Windows applications on your Mac. This works on any Mac OS X Tiger 10.4 or higher running on any Mac with an Intel processor. Apple transitioned its entire product line to Intel chips during 2006.

If you are not sure what type of processor is in your Mac: In the Finder, choose About This Mac from the Apple menu, and look at the Processor line.