We offer a myriad of options to learn how to use any feature, clarify any doubt or resolve a problem to ensure you have the most productivecommunications possible.


Self-Helpand Diagnostics

• How to User Guide - Extensive instructions inCloudMeeting's help section, with Troubleshooting tips

• Frequently Asked Questions - Visit our extensive FAQ (with answers, too!)

• Configuration Wizard - a simple tool to test your video and audio accessories, as well as your connection to our central servers;

• Bandwidth Meter - detects and displays your available bandwidth and what percentage of it you are using with CloudMeeting, in real time;

• Internet Weather and Network Fault Reports - summarize details on your hardware, Internet connection speed, packet traffic, and any network problems encountered;

For assistance from a real person

• Chat with us - Use the CloudMeeting Instant Messenger to communicate immediately and directly. Just add support@cloudmeeting.com as a contact in your Contact List and we'll always be just a click away.

• E-mail us - If your need is not immediate, feel free to e-mail us at the same address and we will respond quickly.

• Call us - If you are off-line entirely, call us at 1-408-850-8130 in the United States.